Privacy Policy

This Privacy Policy explains how BRAVELYNX LLC ("TungstenNation," "we," "us," or "our") collects, uses, and protects your personal information when you visit tungstennation.com or make a purchase from us. By using this website, you agree to the practices described in this policy.

Information We Collect

Information you provide directly, such as when you place an order, create an account, contact customer support, or sign up for emails:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Payment information (processed securely by our payment provider — see Payment Information below)
  • Any information you include when contacting us, such as order details or photos submitted for a warranty claim

Information collected automatically when you browse our site:

  • IP address and approximate location
  • Browser type and device information
  • Pages visited, time spent on the site, and referring website
  • Cookies and similar tracking technologies (see Cookies section below)

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and customer service
  • Communicate with you about your order, including confirmations and shipping updates
  • Respond to your questions, warranty claims, and support requests
  • Send marketing emails, if you've opted in, which you can unsubscribe from at any time
  • Improve our website, products, and customer experience
  • Detect and prevent fraud or unauthorized transactions
  • Comply with legal obligations

Payment Information

We do not directly store your full payment card details. Payments are processed through our payment processor(s) via our e-commerce platform, which handle payment data according to their own security and compliance standards, including PCI-DSS compliance.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, understand how visitors use our site, and support advertising and marketing efforts. This may include analytics tools and advertising pixels from third-party platforms.

You can control or disable cookies through your browser settings; however, doing so may affect certain features of the website, such as your shopping cart or checkout process.

Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who help us operate our business, such as our e-commerce platform, payment processors, shipping carriers, and email service providers, who are authorized to use your information only as needed to provide these services to us
  • Marketing and analytics platforms, where you have not opted out, to help us understand site performance and reach potential customers
  • Legal authorities, where required by law, to protect our rights, or to investigate fraud or security issues

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including order fulfillment, warranty coverage (which may extend for the lifetime of your ring), customer support, and legal or accounting requirements.

Your Rights

Depending on your location, you may have rights regarding your personal information, which can include the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to certain legal exceptions
  • Opt out of marketing communications at any time
  • Object to or restrict certain processing of your information

To exercise any of these rights, contact us at contact@tungstennation.com. Depending on your jurisdiction (for example, under the GDPR in the European Union or the CCPA in California), additional specific rights may apply to you.

International Transfers

Because we operate from the United States and use service providers that may be based in other countries, your information may be transferred to and processed in countries other than your own, which may have different data protection laws than your home country.

Children's Privacy

Our website is not directed at children, and we do not knowingly collect personal information from children under 13 (or the relevant age of consent in your jurisdiction). If you believe we have inadvertently collected information from a child, please contact us so we can address it.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and significant changes may be communicated to you directly.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact us at:

BRAVELYNX LLC 312 W. 2nd St #1790 Casper, WY 82601 United States Email: contact@tungstennation.com